Episode 218: How To Give Your Customer a Good Buying Experience

Today I want to give a case study from a recent shopping experience that I think we can all learn from. Online sales were up 44% this year, so as business owners, we need to make sure we are giving our online customers the best buying experience possible so we can keep our revenue high. If you aren’t getting the sales you want, I am going to give you three checks you can do on your shop’s buying experience to increase your sales.

Hit the Highlights

(2:22) A case study for how NOT to conduct online business.
(11:50) Why you need a seamless checkout process.
(12:33) The right way to handle customer service issues.
(13:45) The right email strategy for cart abandonment.

3 Things to Remember

  1. Make it easy for your customer to buy your product.
  2. The customer isn’t always right, but the customer is always paying.
  3. Have a good email strategy.

Get in My Boost Your Biz Bootcamp

Ready to reach your big bucks potential? In my Boost Your Biz Bootcamp will take a deep dive into why your biz is stuck and provide strategy to give your bottom line the BOOST you are looking for. It all starts on May 17th at 10:00 am! https://www.boostyourbizbootcamp.com/

Listener Shoutout

I love to shout out a business each week on the show. Your reviews are such a blessing to me so I want to repay by drawing some attention to someone who takes the time to leave one. Thank you, Keri, for your kind words. I pray a blessing over you and your business!

“So stinking thankful for this podcast and Jennifer Allwood! I am an SLP, have been
for over 20 years, and now it’s time to “claim territory” (episode 95) in an adjacent
lot haha. The knowledge I am gaining through this podcast was an answer to
prayer in which I asked God for help. He is now my CEO! I recommend it to
anyone interested in growing their business the right way!”

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